RocketCopy - Privacy Policy
SHORT VERSION
RocketCopy is a Windows desktop utility. It has no analytics, no telemetry, no advertising and no user accounts. Your files never leave your computer. There are two kinds of Registration Code. An offline code is checked entirely on your own computer and nothing is sent anywhere. An online code is confirmed with our license server when you activate it, and the program re-confirms the licence with that server from time to time afterwards; only the code and an installation identifier are involved. Section 2(e) has the details.
1. WHO IS RESPONSIBLE
The Author of RocketCopy ("we", "us") is the data controller for the limited information described in section 3. Contact: rocketcopy26@outlook.com.
2. INFORMATION HANDLED BY THE APPLICATION (kept on your machine, except 2(e))
- Files and folders you select: they are copied locally. A plain-text log file (rocketcopy_log.txt) is kept next to the executable; you can open it and read it yourself with Notepad at any time. It does not record the paths of what you copied: any drive letter or UNC prefix that could reach a log line is replaced with <path> before writing. What it does keep is one short line naming the items you selected for that run - at most the first eight names, then a count of the rest (names only, no folder levels) - so you can tell which job a log block belongs to. There is one deliberate exception, and it exists for troubleshooting: when an item fails - it could not be copied, it failed the byte-by-byte check, or during a move its source could not be removed - the log names that failing item, with its full path and drive letter, because otherwise you cannot tell which file on which drive went wrong. Every error line is marked [ERR]. No other line carries paths. The item names in that one "Copy route" line are the only file names kept outside the [ERR] lines, plus a relative path on the one line written when a resumed partial copy is continued (that line appears only if you tick "Resume" and a half-copied file is actually continued). Unless you yourself tick "Write a detailed log" in the main window - which is off by default and which adds one line per copied file with the destination's full path - the log stays de-identified apart from the names described above. It does not contain your machine ID (HWID) or any other hardware identifier either. What it does contain: the version, licence status, which engine and how many parallel ways/threads you used, the number of files and the total size, elapsed time, and error codes/messages. The application never sends it anywhere. You may delete it at any time. If you choose to email it to us for support, it is already human-readable.
- Settings: your copy choice and other options (engine, thread count, log on/off, keep-times on/off, copy-NTFS-permissions on/off, resume on/off) are stored in the registry under HKEY_CURRENT_USER\Software\RocketCopy\Settings. They are nothing but "which choice you made last time", plus one path: the destination folder you last chose in the right-click box, kept only so it can be filled in for you next time. No file names, no user data. Delete that key and they are gone - Reset settings is not the same thing: it only returns those options to their factory values, and deliberately leaves that remembered folder untouched. No settings file is written next to the executable, and none is read either: this version only ever looks at the registry. One caution if you decide to delete registry data yourself: the licence state described in 2(c) lives in the same place (the RocketCopy key), and the trial start time lives alongside those settings. Deleting the whole key therefore also forgets your licence and resets the trial clock - see 2(c) for what is there and what deleting it does.
- Licence data: your machine fingerprint (HWID), the trial start time and, once activated, your Registration Code are all computed on your computer and kept on your computer - in the registry under HKCU\Software\RocketCopy and in the RocketCopy folder of your Windows application data (%APPDATA%\RocketCopy). The HWID is built from public hardware identifiers; it contains no hard-disk serial number and no computer name. Deleting both of those places removes that data completely. Local licence data is not transmitted, with the single exception described in 2(e) below: if you activate with an online code, that code and an installation identifier go to our license server - no HWID is sent. Offline codes never send anything at all.
- The application does not read the content of the files you copy beyond what is required to copy them, and it never transmits file contents.
- Licence activation and validation. Offline codes are activated and validated entirely on your computer; for those the application never contacts any server at all. Online codes work differently: when you activate one, the program sends the Registration Code and an installation identifier to the Author's license server over HTTPS, and it re-confirms the licence with that server from time to time while the program is running. What is sent is limited to the Registration Code, the installation identifier and a protocol version. What is not sent: your HWID, your file names, paths or file contents, the log file, or anything about the copies you make. No account, no email address and no payment data are involved - payment details are handled by the Merchant of Record, not by the program. If the server cannot be reached, an already-activated copy is not disabled on the spot; an offline code remains available for machines that have no network at all.
- If you use an offline code there is no other copy of any of this: the program keeps no account and no online record, so there is nothing to delete anywhere except on your own computer. If you use an online code, the license server holds a record linking that code to the installation identifier, because that is what makes the activation work on your machine. It holds no HWID, no email address and no payment data. To have that record deleted, email rocketcopy26@outlook.com from any address and quote your Registration Code; deletion means that copy has to be activated again afterwards.
- Plain-text lists next to the program. These are written only when you ask for them, and each of them holds full paths, because they exist for you to check things yourself; unlike the log they are NOT de-identified. There are three of them: rocketcopy_failed.txt (the items that could not be copied, with the reason for each - written when a run reports failures and you leave the "Write the failed items" box ticked in the result window); rocketcopy_details.txt (the full copy record: every source path, the totals, the timing and every failure - written only when you tick "Write the full copy record" in the result window, which is off by default); and rocketcopy_same_names.txt (the source/destination pairs whose names already exist in the destination - name match only, contents not compared - written only when you answer No to the bulk overwrite prompt). They do not accumulate: each run overwrites the file left by the previous one. If the program folder is not writable, the file goes to %TEMP% instead. None of them is ever transmitted. Please note that if you keep the program in a folder that is synchronised (OneDrive, Dropbox, a network share and so on), these lists are synchronised along with it - keep that in mind before you tick the box or press No.
3. INFORMATION THE AUTHOR RECEIVES (if you contact us, buy, or activate an
online code)
- Registration Code requests: this is how offline codes are issued - you ask us by email and send your HWID (and usually your order reference). The HWID is used only to generate and, where the Author agrees, to re-issue your code, and is retained as part of the order record.
- Purchases: payment is processed by our Merchant of Record, Creem (creem.io). They collect the data needed to take payment, to remit taxes and to deliver your Registration Code - name, email address, country, payment details and IP address - under their own privacy policies. We receive the order details (email, country, product, amount, taxes) but not your full card number.
- Support correspondence: anything you choose to email us.
- Online-code licence records: the license server stores the Registration Code together with the installation identifier and the times it was activated and last seen. It does not store your HWID, your email address, your IP address in the licence record itself, or anything about the files you copy. This record is needed for the licence to remain valid on your machine; section 2(f) explains how to have it deleted.
4. LEGAL BASES (EEA / UK users)
Performance of a contract (delivering the license and activating it); compliance with legal obligations (tax and accounting retention); and our legitimate interest in preventing unlicensed distribution of the Software (license verification). We do not carry out profiling or automated decision-making.
5. RETENTION
Order and invoice records are kept for the period required by tax and accounting law (commonly 5-10 years, depending on the jurisdiction). Support correspondence is kept as long as needed to handle and follow up the request. Local log files remain until you delete them.
6. SHARING
We do not sell personal data. Data is shared only with the payment provider (and its banking/tax partners) as necessary to process the order, with the hosting provider that runs the license server described in 2(e) and 3(d), and with professional advisers or public authorities where legally required. The license server is operated for the Author and receives nothing beyond what 2(e) lists.
7. INTERNATIONAL TRANSFERS
Order data may be processed outside your country by the payment provider. They rely on standard contractual clauses or other lawful transfer mechanisms for such transfers.
8. YOUR RIGHTS
Depending on where you live you may have the right to access, correct, delete or port your personal data, to restrict or object to processing, and to lodge a complaint with your data protection authority. To exercise any of these rights, email rocketcopy26@outlook.com. Because the product needs no account, we can normally satisfy a request from the order email address alone.
9. CHILDREN
RocketCopy is a general-purpose utility and is not directed at children.
10. SECURITY
No method of storage or transmission is perfectly secure. We take reasonable technical and organisational measures to protect the order records we hold.
11. CHANGES
If we make a material change to this policy we will update it and change the effective date above.